eCommerce & CRM

TNNG has been marketing catalogues since the 90’s and eCommerce websites since… well… since Google started. Over the years the digital channels may have changed (and wow, have they changed!), but the fundamentals of Direct Marketing & measurable ROI haven’t.

 

Building brand.
Building trust and credibility.
Building an offer architecture.
Building why people should buy, and buy now.
Building user experiences like no other, and loyalty.
Building customer journeys to maximise your online or instore sales.
Building funnels, from Top to Bottom.

 

Our services include:

 

  • WordPress & WooCommerce Optimisation
  • Shopify Optimisation
  • Website Content Creation
  • Search Optimisation & Paid Search
  • Social Media (Paid) & Social Networking
  • Organic Growth Campaigns
  • Paid Media Campaigns
  • eCommerce Strategy
  • Email Marketing Campaign Management
  • Mailchimp, Klaviyo, ActiveCampaign, Omnisend Optimisation
  • Database Segmentation & Email Automation
  • Top of Funnel & Prospecting Advertising Campaigns
  • Middle of Funnel & Fan/Follower Campaigns
  • Bottom of Funnel & Conversion Campaigns
  • Dynamic Reporting (with deep insights!)

 

We know it’s not just about building traffic & marketing the website. We know people need to feel they have landed on the perfect place to complete their shop.

 

We’ve mastered marketing to increase eCommerce conversions whilst building bricks and mortar store traffic… both with measurable KPIs.

 

We’ve found the perfect balance between organic content & paid media that regularly gets 400% increase in conversions!

 

eCommerce Awareness Marketing Strategy

 

eCommerce Funnel Marketing Strategy

 

We also building & integrate Emailing & CRM (Customer Relationship Management) systems to manage & measure inbound and outbound communications (plus setting up Leads and Sales Funnels). View our CRM solutions here.

Our Bitrix24 CRM services include:

 

  • CRM Database with Contacts & Companies
  • Company Structure & Users with user privileges by department or person
  • Leads Funnel with automation rules
  • Contact Centre setup capturing all inbound communication
  • Integrate communication channels: email, live chat, calls, social messaging, WhatsApp and more
  • Integrate advertising channels: Facebook Network, Google Ads
  • Sales Funnel setup with automation rules
  • Reporting and Analytics setup
  • Telephone connection & call recording (inbound or outbound)
  • Catalogue or product setup
  • Intranet setup with Tasks, Workgroups, Calendars & Chats
  • Workflows for business processes
  • Client CRM & Business Workflow Strategy
  • User and Manager Training

 

Read why we chose Bitrix24 CRM as our CRM of choice.

What are you waiting for? Contact us today for a quote!