Not Everyone Can Hear Your Audio Over 28 million American adults are deaf or hard of hearing—and if you don’t have subtitles on your videos, that’s a huge audience you won’t reach. No matter what your content is, you don’t want to exclude millions of people from watching it....

The digital age has brought about a great importance in having a strong website presence and an even greater importance in updating and redesigning to ensure an improved user experience. 

With more than 85% of mobile marketers reporting success through personalisation such as higher engagement, revenue and conversions, it’s no surprise that companies are realizing that true competitive advantage lies in creating and engaging with customer experience (CX).